Blog

Playbooks, product news and research from the people building Cortiq.

How we cut a 400-ticket support backlog to zero in a week
PlaybooksOct 24, 20267 min read

How we cut a 400-ticket support backlog to zero in a week

The exact rollout plan we used to put a support agent in front of customers without losing the human touch.

MCMaya Chen
Human approval is a feature, not a bottleneck
ProductOct 17, 20265 min read

Human approval is a feature, not a bottleneck

Why every Cortiq agent ships with approval steps, and how to decide which actions actually need a person.

DODaniel Okafor
Five agent workflows every RevOps team should run
GuidesOct 9, 20266 min read

Five agent workflows every RevOps team should run

From lead enrichment to renewal risk alerts, these are the workflows with the fastest payback.

PRPriya Raman
Inside the Cortiq agent runtime
EngineeringSep 30, 20269 min read

Inside the Cortiq agent runtime

Sandboxed tools, scoped credentials and deterministic retries. A look at how runs stay safe and repeatable.

NFNoah Fischer
What 1,000 teams taught us about AI adoption
ResearchSep 18, 20268 min read

What 1,000 teams taught us about AI adoption

We studied a thousand rollouts. The winners started small, measured one metric and expanded fast.

MCMaya Chen
Announcing multi-agent workflows
AnnouncementsSep 5, 20264 min read

Announcing multi-agent workflows

Research hands off to Sales, Sales hands off to Ops. Chain agents together with shared context and one approval flow.

DODaniel Okafor

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