
How we cut a 400-ticket support backlog to zero in a week
The exact rollout plan we used to put a support agent in front of customers without losing the human touch.
Announcements
Research hands off to Sales, Sales hands off to Ops. Chain agents together with shared context and one approval flow.
Daniel Okafor
·
4 min read

Today we are launching multi-agent workflows: the ability to chain agents so each one picks up exactly where the last left off.
Agents pass a structured brief, not a wall of text, so nothing gets lost between steps.
Approve the whole chain in one place, or set rules per step.
Multi-agent workflows are live on Growth and Scale plans.

The exact rollout plan we used to put a support agent in front of customers without losing the human touch.

Why every Cortiq agent ships with approval steps, and how to decide which actions actually need a person.

From lead enrichment to renewal risk alerts, these are the workflows with the fastest payback.
Launch your first agent in minutes. No credit card required.